At Crystal Store, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website crystalstoreng.com or make a purchase with us. By using our site, you agree to the practices outlined below.

1. Information We Collect

When you interact with Crystal Store, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address when you place an order or contact us.

  • Payment Information: Payment details are processed securely through trusted third-party payment providers. We do not store your card or banking details.

  • Account Information: Login details if you create an account with us.

  • Order History: Records of your purchases and preferences to help us improve your shopping experience.

  • Website Usage Data: Information such as IP address, browser type, device type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Send order confirmations, shipping updates, and customer support responses.

  • Improve our website, products, and customer experience.

  • Send you newsletters, promotions, or offers (only if you’ve opted in).

  • Prevent fraud, secure transactions, and comply with legal obligations.

3. Sharing of Information

We respect your privacy. Your personal information will never be sold or rented. We may only share it in the following cases:

  • With trusted service providers (such as delivery companies, payment processors, or IT support) who help us operate our business.

  • To comply with legal requirements or respond to lawful requests.

  • To protect the rights, property, and safety of Crystal Store, our customers, or others.

4. Cookies & Tracking

Crystal Store uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, track website performance, and personalize content. You can disable cookies in your browser settings, but some features of our website may not work properly.

5. Data Security

We take the protection of your information seriously. Our website uses SSL encryption and secure systems to keep your data safe. While no system is 100% secure, we continuously update our safeguards to protect your information.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data (unless required to keep it for legal or transactional reasons).

  • Opt out of receiving promotional emails at any time by clicking “unsubscribe” or contacting us directly.

7. Children’s Privacy

Crystal Store does not knowingly collect information from children under the age of 13. If we discover that we have received information from a child, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date at the top. Please review this policy periodically to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

📧 Email: support@crystalstoreng.com