Welcome to Crystal Store. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General Information

  • Crystal Store is operated under the domain crystalstoreng.com.

  • Throughout the site, “we,” “our,” and “us” refer to Crystal Store.

  • By accessing or using our website, you agree to these Terms, including any additional policies (such as our Privacy Policy and Refund & Return Policy).

2. Eligibility

  • You must be at least 18 years old to use this website or make purchases.

  • By using this site, you represent that you are legally able to enter into binding agreements.

3. Products & Descriptions

  • Crystals and gemstones are natural products; variations in color, shape, size, or texture are normal and not considered defects.

  • We make every effort to display products accurately, but cannot guarantee that your device’s display will reflect the true colors.

  • Crystal Store does not guarantee specific spiritual, healing, or metaphysical outcomes from our products. They are intended for supportive and personal use, not as substitutes for medical, legal, or financial advice.

4. Orders & Payments

  • All prices listed are in Nigerian Naira (₦) unless otherwise stated.

  • Orders are confirmed only after payment has been successfully received.

  • We reserve the right to cancel or refuse any order due to pricing errors, stock availability, or suspected fraud.

  • Payments made via bank transfer must include the correct Order Number as payment reference to ensure timely processing.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics, location, or unforeseen delays.

  • Same Day Lagos Delivery applies only to orders placed before 10:00 AM – 11:00 AM depending on your location. Orders placed after this cutoff will be delivered the following day.

  • We are not responsible for delays caused by third-party courier services once an order has been dispatched.

6. Returns & Refunds

  • Our Refund & Return Policy applies to all orders. Please review it before making a purchase.

  • Returns are only accepted for damaged, defective, or incorrect items.

  • Refunds are issued once items are verified and approved by our team.

7. Intellectual Property

  • All content on crystalstoreng.com including images, text, designs, and logos are the intellectual property of Crystal Store.

  • You may not copy, reproduce, or use our content without prior written consent.

8. Prohibited Use

You agree not to use our site or services for:

  • Illegal or fraudulent purposes.

  • Violating intellectual property rights.

  • Uploading harmful or malicious code.

  • Collecting data from other customers without consent.

9. Limitation of Liability

  • Crystal Store is not liable for any damages arising from the use or misuse of our products.

  • Crystals, herbs, and related items are intended as complementary tools and should not replace professional medical treatment, diagnosis, or advice.

  • To the fullest extent permitted by law, our liability is limited to the amount paid for the purchased product.

10. Indemnification

You agree to indemnify and hold harmless Crystal Store, its team, and affiliates from any claims, damages, losses, or expenses arising from your use of our site, products, or violation of these Terms.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the Federal Republic of Nigeria.

12. Changes to Terms

We may update or revise these Terms from time to time. Any changes will be posted on this page with the updated date. By continuing to use our site, you agree to the revised Terms.

13. Contact Us

For questions or concerns about these Terms, please contact us:

📧 Email: support@crystalstoreng.com
🌐 Website: https://crystalstoreng.com